FESTIVAL FAQs

 

HOW DO I CONTACT YOUR TEAM?

You can reach us at info@hyelightfest.com

WHAT ARE THE DATES?

Friday March 26 - Sunday March 28, 2021

WHEN ARE THE SET TIMES?

Fri March 26 - 12:00PM to 8:00PM (Pool Deck)

Fri March 26 - 10:00PM to 3:00AM (Sago/Agave Rooms)

Sat March 27 - 12:00PM to 8:00PM (Pool Deck)

WHERE IS THE FESTIVAL?

Saguaro Palm Springs Hotel

1800 E Palm Canyon Dr

Palm Springs, CA 92264

 

TICKETS

- Tickets are purchased through Eventbrite, click here.

- All sales are final. No refunds or exchanges.

- Must be 18 or over to purchase tickets and attend events.

- You will receive an order confirmation e-mail with barcode for entry and wristbands.

- All names and date of births provided must be accurate with valid photo ID.

WRISTBANDS

- Wristbands will be given at the lobby of the hotel.

- Please bring your confirmation and valid photo ID to receive wristband.

- Your wristband grants you access to HYELIGHT FEST 2021.

- Your wristband can't be loosened or removed once you put it on.

 

HOW DO I BOOK THE HOTEL?

Book your hotel with your ticket through Eventbrite, click here.

WHERE IS MY HOTEL CONFIRMATION?

Your Eventbrite confirmation e-mail includes your hotel stay. Once you purchase your ticket, your information will be sent to the hotel and a reservation will be created under the names provided.

- Bring your e-mail confirmation and a valid photo ID to check-in.

WHAT ARE THE RESORT FEES?

- All resort fees and taxes are included in the price.

- Bring a credit card for the security deposit on incidentals.

IS THERE PARKING?

Saguaro Palm Springs has free parking for all hotel guests.

CAN I CANCEL MY BOOKING?

All sales are non-refundable.

WHEN IS CHECK IN/CHECK OUT?

Hotel check-in is at 4:00PM.

Hotel check-out is at 12:00PM.